Faqs - Your Venue Questions, answered.

Frequently asked questions

Frequently Asked Questions :: Nottingham Paintball Games

Your most requested questions, answered for your convenience. PRICE RELATED QUESTIONS Q: How much is it to go paintballing for the day? A: We have two pricing structures - one for adults and one for our 'Young Gunz' (12-16 yrs) Check out our Prices and Young Gunz pages for more information. Q: Do you offer a discount on paintballs if they are purchased in bulk? A: Yes. The price is reduced from £7.00 per 100 to £6.00 per 100 (£60 per 1000). The price of paintballs varies depending upon whether you are an NPG member or not. For more information about memberships please call or email us. Q: Am I going to need more than the rounds of paint included in my package? A: You are likely to get through an average of 500 or 800 paintballs in one full day, less for a half day. We charge £7.00 per extra pot of 100 paintballs. Extra paintballs can be purchased between games from administration. Q: Does the day fee include paint rounds? A: We include paint rounds as part of the all-inclusive packages. See here for paintball packages . Q: How much does it cost for extra paintball rounds? A: We charge 7 pence per ball if sold by the bag of 100, although we do have bulk prices (See here). These prices apply to juniors (under 18's) as well as adults. Q: Do you sell paintballs in bulk? A: We do, however our best price on ammunition is by the bag of 1000 balls. £60.00 per 1000 paintballs Q: How much is the lunch? A: Lunch is all inclusive with any of our advertised 'light lunch included' full-day packages. FOOD & CATERING RELATED QUESTIONS (Also see catering) Q: What do you provide for lunch on a paintball event? A: For our non-corporate events, we usually serve people a quarter pound cheeseburger and salad with all the normal condiments and sauces. Additional burgers are available for purchase as are Pot Noodles, crisps and various other snacks. Tea, coffee and cordial are available free all day. Q: Do you provide vegetarian or alternative meals? A: Yes we do. However you will need to inform us of any special dietary requirements (including vegetarian) for your group in advance. Q: What kind of catering can you provide on a corporate event? A: This depends on your budget and group size. Hot food or cold buffets can be provided with prior notice - please call us to discuss this. Q: Can vegetarians be catered for A: Yes let us knowat least 7 days prior to event Q: Is lunch included with the package? A: A light lunch is included with most but not all Full Day packages. Please check details of each package for a precise answer. LOCATION / TRAVEL / VENUE RELATED QUESTIONS Q: Where is the NPG venue? A: The NPG Paintball site is apporoximately 400 metres west of the edge of the Maidenhead township along the A25. The woodland backs onto the M25 motorway and is bordered on the other three sides by fields. We are about 45 minutes from Central London. See our Contact Us page for maps and directions. Q: What junction on the M25 are you near? A: We are close to both J6 and J5 depending on whether you are travelling clockwise or anti clockwise. Q: How close is your venue to public transport? A: We are close to Oxted rail station which is connected to either Victoria or London Bridge stations. If you are coming from London it is about 35 minutes travelling time then five minutes cab ride. Q: How much does it cost for a taxi from the station to the NPG venue? A: Approximately six pounds. We recommend calling 11 88 66 and ask for taxis in Maidenhead, Berkshire - or try D-Line on 0788 586 8085. You can book cabs in advance although they are also available from the station. Q: Can you arrange transport for our group? A: Unfortunately NPG cannot take responsibility for your travel arrangements to and from our venue. Q: Where is the NPG Paintball venue in Berkshire? MAPS A: From Junction 5 (M25) take the A21 to Sevenoaks. Then take the A25 to Maidenhead. Go through Maidenhead and look for a turning on the right (signposted to NPG). Follow the track through the gate to the car park. If you come to The Grasshopper Public House you have missed the turning! Take a look at the RAC route finder.Printable map here (also with site phone number). Q: How many people can your venue take? A: Approximately 100 - 150 people. Q: Do you have a first Aider on site incase of an accident? A: Yes - At all times. Q: How far is the NPG Paintball venue from the nearest train Station? A: Approximately 5 mins drive by taxi from BR train Station. Q: How much does it cost to get a taxi from the station to your venue? A: Approximately £6 per cab. Q: Can you arrange transport for our group? A: Unfortunately NPG and Combat Games Ltd cannot take responsibility for your travel arrangements to and from our venue. Q: Do you have toilets and changing facilities? A: Yes. Both for Ladies and Gentlemen, at the safe area. UNDER 18's Q: Do you cater for juniors? A: Yes 12 - 16 year olds. Q: Do you offer a discount for under 16s? A: Yes. See our Young Gunz page for more information. Q: Is paintballing safe for under 16s? A: Yes. At NPG we like our Young Gunz to feel like young adults and we treat them as such. They can be left with us and they will be fully supervised all day. As you can imagine, we take safety very seriously. If any players are found to be a danger to themselves or others then they will be asked to hand their kit in and will no longer take part. All rules are explained at the safety briefing prior to the commencement of play, which parents are more than welcome to stay and listen to. Parents are also welcome to take part and many dads and lads play together on the teams as well as mums and lasses. Q: What is the minimum group size for a party of under 16s? A: Any size group from 1 to 100 can play, providing there is a game running on the day. Q: Do you offer a discount for under 16's? A: No. Q: Is paintballing safe for under 16's. A: Yes, if the group is accompanied by a responsible parent or guardian who can take full responsibility for the group. As you can imagine, we take safety very seriously, however sometimes under 16's can injure themselves and others by virtue of their age and lack of awareness and danger. This is why we require a guardian for the group who we can refer to. We also require a parental disclaimer to be filled out by each parent.(see here) Q: What is the minimum age for paintballing? A: 12 years old. However, we reserve to exclude a player over this age from the games if we feel that the equipment cannot be made to fit them securely and offer them adequate protection. We will of course refund that player in full their game fee. Must be accompanied by a parent for the start of the day in order that we can ask you to sign a parental disclaimer. Alternatively please print a parental disclaimer from here and bring it with you on the day. Q: How many paintballs is my child likely to use during the paintball session? A: At Nottingham Paintball we recommend limiting the amounts of rounds for juniors to 50 - 100 paintballs per game. This way your child will only use the free rounds already included within the paintball package plus you won't get a surprise paint bill at the end of the session! BOOKING Q: What is a provisional booking? A: A 'provisional booking' is unconfirmed on both sides. You are not sure of final numbers and we cannot confirm your event until we have received a full game fee cheque from you. Never the less, your details are noted in our diary and you will be contacted three weeks before your event in order to ask you if you still intend to go ahead with the booking. Q: How do I make a booking? A: You can make a booking over the phone between (9am - 5:30pm Mon - Fri) by calling us on 0844 848 1401 . If we are out of the office, please leave a message on our answer phone letting us know what date you are interested in, which event & for how many people. Alternatively, use the on-line booking forms available here. PAYING GAME FEES Q: Where do I send game fees to and who do I make the cheque payable to? A: Do not send deposits or any other correspondence to the site address in Berkshire. Our correct central booking office address can be found at contact page and note down our London Office address. Cheques are made payable to the 'COMBAT GAMES LTD'. Q: Do I need to pay a deposit in order to confirm the booking? A: Yes. You will need to send a nonrefundable deposit cheque to the 'COMBAT GAMES LTD' in London or alternatively you can pay by credit card over the phone (0870) 745 0756 . Failure to pay game fees at least 2 weeks in advance of your event will result in the cancellation of your booking. The Combat Games office address. Q: Do you accept Credit Card? A: Yes we do, Simply call us on 0844 848 1401 to arrange payment. Office opening hours (9:00 a.m - 5:30 p.m) (Mon - Fri) Please Note: We do accept AMEX Cards over the phone. Q: How much is the 'game fee amount' ? A: You need to look at our packages page and multiply the number of participants by the package price. This gives you the full game fee amount (non-refundable). Q: How far in advance do I need to pay game fees? A: Game fees need to be paid at least 2 weeks prior to the event. In most cases, due to the fact that we nearly always achieve capacity, we recommend your deposit to be with us no later than three weeks in advance. This ensures that your group is not displaced by other groups who are in a position to pay their game fees sooner. PREPARING YOUR GROUP Q: What do I do if one of my group get lost on the way to your venue? A: Please provide all of your group with a MAP of how to get to the venue. Once you have booked and paid your game fees we will give a phone number to call on the day of your event if and when your group is delayed or indeed lost on route to the venue. This phone number is only to be used for such a situation and will only be answered on weekends or when groups are expected to play at our venue. Q: Because my group are traveling up to your site separately, do I need to give them anything before they set out? A: Yes. Each group will need a MAP, your mobile phone number plus the site phone number incase they get lost or are going to arrive late. Print a map from here (also with site phone number). EVENT START TIMES Q: What time should we arrive? A: There are three available session start times. These are: Morning: 9.00am - 1:00pm Afternoon: 1:00pm - 4:00pm Full Day: 9:00pm - 4:00pm. If you are playing a full day you should usually arrive at 9:00am or 1:00pm half day unless you have arranged with us to arrive at an alternative time. Failing to arrive on time may result in some or all of your group missing out on a certain games. Q: What time do we finish. A: Click here for the session times. Q: Does my group absolutely have to arrive at the specified time or can I change the start time? A: You will need to turn up on time and adhere to the session times above. MINIMUM GROUP SIZE Q: What is the minimum number of people I have to bring. A: On weekends there is no minimum number requirement whatsoever. You are free to bring yourself and a friend or a group of 100, assuming we have the space and you book early enough. Q: What is the minimum Adult group size on weekdays? A: We stipulate a minimum group size of 30 people. Q: What is the minimum Junior group size on weekdays? A: We stipulate a minimum group size of 30 people. THE GAMES Q: Can spectacles be worn under face mask? A: Yes. Q: What level of fitness is required? A: Any level, young, old from athlete to coach potato Q: Can you do evening games? A: Yes depending on group size May to September Q: How many games will we play? A: Approximately 6 games. Q: How long does the day last? A: 4 hours Half Day or 7 hours Full Day. Click here for the session times. Q: How long does each paintball game last? A: Each game lasts for approximately 20 minutes with a 10 minute interval in between. WHAT TO WEAR Q: Do you provide suitable footwear? A: No players must bring their own. With ankle support is adviseable Q: What clothing and footwear should we take with us? A: Suitable outdoor clothing and comfortable boots or outdoor shoes preferably with ankle support. Do not wear high heals or smart clothing that you would rather keep clean. Q: Do your coveralls fit very large players? A: Yes, please advise in advance. PAYING ON THE DAY Q: Do you accept Credit Cards on site? A: Yes. We also accept cheque or cash for balance payments or on-site sales, so if you don't have a credit card and wish to purchase extra paintballs on the day, please remember to bring a cheque book and valid cheque card or cash. Please Note: We do not accept DINNERS or AMEX Cards on site. Q: Are there any charges to pay on the day? A: Because you only pay a £10.00 per head non-refundable game fees before arrival at our venue, you will need to pay for any extras you consume on the day such as extra paintballs or smoke grenades if you choose to buy them. Lunch is already included with a full-day package.